Frequently Asked Questions

What is a clear address?

We designate an email address as 'clear' when it successfully meets several key criteria, indicating a high probability of being a legitimate and deliverable address, distinct from generic roles. A clear address must possess a valid, registered domain, and critically, this domain must have correctly configured Mail Exchanger (MX) records indicating it's set up to receive emails. Furthermore, the specific mail servers listed in these MX records must actually exist and be resolvable. Additionally, the address cannot belong to a known disposable or temporary email service provider. Finally, distinguishing it further, the username part (before the '@') must not represent a typical functional account. We define a functional account as one not tied to a specific individual but rather representing a role or department within an organization (e.g., info@, support@, contact@, sales@). Therefore, a 'clear address' in our system passes technical validation checks and is likely intended for individual use rather than representing a generic organizational function.

But why don't you consider functional addresses clear?

That's a great question, and the distinction is intentional within Clear Address. While functional addresses (like info@, support@ or sales@) are often perfectly valid for receiving email – meaning they typically have valid domains and correctly configured mail servers – we specifically define our "clear" status to go one step further. We reserve the "clear" designation for addresses that pass the technical checks and are less likely to be generic, role-based accounts. This provides users with a more granular classification, helping those who specifically need to differentiate between addresses potentially tied to individuals and those representing broader company functions or departments. It's not about marking functional addresses as 'invalid', but rather about categorizing them differently based on our specific definition of 'clear' to offer more targeted insight.

Why should I choose your service?

Because we are honest with you about email validation.

In the world of email validation, you'll find many tools making big promises. But let's be upfront: truly guaranteeing that an email mailbox exists and will accept your specific email at the exact moment you send it is often impossible without actually sending an email. Factors like temporary server issues, full mailboxes, specific anti-spam filters, or privacy settings can prevent delivery, even to a technically "valid" address.

This is where Clear Address stands out. We believe in transparency.

Instead of over-promising, we tell you exactly what we can reliably check and why it's valuable:

1. Correct Syntax: Is the email formatted correctly (e.g., name@domain.com)? This catches basic typos and structural errors.
2. Valid Domain & Mail Servers (MX Records): Does the domain exist, and is it configured with Mail Exchanger (MX) records indicating it's set up to potentially receive emails? This confirms the destination server infrastructure is in place.
3. Known Disposable Addresses: Does the domain belong to a known temporary or disposable email provider? Using these can be risky for ongoing communication.

What Clear Address validates is the high probability that an email address is structured correctly and points to a domain capable of receiving mail. This is incredibly useful for cleaning lists, reducing bounce rates caused by typos or non-existent domains, and identifying risky disposable addresses.

What we don't claim: We don't pretend to definitively confirm that a specific, individual mailbox account is active right now or that it will accept your specific email. That level of certainty often requires an actual delivery attempt.

That's why we call an address clear, not valid!

Choose Clear Address if you value:

• Truthfulness: Get an accurate assessment based on verifiable technical checks, without misleading guarantees.
• Understanding: Know precisely what the validation results mean and their limitations.
• Actionable Data: Use reliable information to significantly improve your email list hygiene and reduce basic delivery errors.
• Simplicity & Cost: Access these honest, fundamental checks through an easy-to-use tool, completely free.

With Clear Address, you get the real picture of email address validity, enabling you to make informed decisions based on data you can trust.

Is my data secure?

We take data privacy and security seriously. Your email addresses are only used for validation purposes and are never stored, shared, or used for marketing. Our service follows strict privacy guidelines outlined in our Privacy Policy, ensuring your data remains confidential. We process all requests using secure connections (HTTPS) and comply with relevant data protection regulations.